Common Problem

1. What is Chengxintong margin?

Chengxintong deposit refers to the integrity guarantee funds that sellers who join the integrity guarantee service independently prepay to CIC Electronic Network to ensure that the legitimate rights and interests of buyers in the transaction can be effectively protected. When a dispute arises and the buyer's compensation application is established, the corresponding guarantee funds will be paid to the buyer to minimize the buyer's reasonable losses. Under certain conditions, the seller can withdraw and apply for the return of the Chengxintong deposit, and authorize CIC Electronics Network to freeze it. , Disposal of Chengxintong's deposit. Integrity guarantee amount means that CIC Electronics Network will grant a certain amount of Chengxintong deposit to sellers who join the integrity guarantee service through a certain evaluation model based on the needs of buyers, so that sellers can better gain the trust of buyers and improve transactions. opportunities to ensure that the legitimate rights and interests of buyers in the transaction are effectively protected. When a trade dispute occurs and the buyer's compensation application is established, the corresponding protection funds will be paid to the buyer to minimize the buyer's reasonable losses. The credit limit cannot be withdrawn.

2. What is the use of Chengxintong's deposit?

Chengxintong's deposit is used to protect the rights and interests of buyers in transactions. When the seller fails to fulfill its commitments, CIC Electronic Network will, based on each UnionPay guaranteed transaction or entrusted transaction, collect from the seller's sincerity A portion of Xintong's margin is frozen to provide advance compensation protection for UnionPay or entrusted transactions for this transaction. The deposit is paid by the seller.

3. What are the benefits of margin security trading to buyers?

Margin security transaction refers to the method of freezing the seller's deposit to ensure the safety of the buyer's purchase during the transaction. During the transaction, the buyer can use any payment method such as transfer, remittance, online banking, etc. If a loss occurs , the buyer can apply for advance compensation in accordance with the dispute settlement rules for good faith guarantee transactions. The benefits of margin security transactions to buyers are as follows: 1. Safety, in case of loss, compensation can be obtained according to the agreed guarantee amount, but not exceeding the platform guarantee amount submitted by the supplier; 2. Convenience, payment methods such as transfer, remittance, and check All are guaranteed.

4. What are the benefits of margin security trading to sellers?

1. Eliminate buyers' concerns about ordering and payment, and win more potential orders; 2. Timely payment for goods, quick withdrawal of funds, no billing period; 3. Accumulated number of transactions, accumulation Online credit, improve search ranking;

5. What is advance compensation?

Advanced compensation means that after the buyer chooses the seller with the integrity guarantee service to conduct a guarantee contract transaction or a UnionPay guaranteed transaction after confirming receipt of the goods, if the seller breaches the contract and causes the buyer losses and does not require remediation or compensation from the buyer If a timely and reasonable response is given, the buyer can file a complaint with CIC Electronic Network, and CIC Electronic Network will freeze the seller's deposit in accordance with the rules; the complaint will be reviewed by CIC Electronic Network and the seller will be determined to be responsible. , in accordance with the compensation rules of the integrity guarantee service, the frozen guarantee money will be paid to the buyer in advance to protect the buyer's rights and interests.